Who we are
Fullscale Digital are a digital marketing agency. Our clients are all home improvement companies such as double glazing, kitchen showrooms, bathroom companies etc
What we do
We help home improvement companies get enquiries (leads) for their businesses through social media and Google advertising. We then call and book those enquiries into home appointments for our clients.
What is a Booking Assistant?
A Booking Assistant turns enquiries (leads) into confirmed appointments for our clients. They make a large volume of warm outbound calls, manage and qualify leads, set appointments, and conduct outreach through personalised calls and messages.
Key Responsibilities:
- Follow up on leads via the phone. This requires a high volume of outbound calls
- Manage and qualify leads
- Set appointments
- Communicate appointment details clearly
- Achieve performance targets
- Consistently continue to learn about the industries we serve and the products our client sell.
Requirements:
- Strong communication skills
- Customer-focused
- Sales-driven
- Organised and self-disciplined
- Good with technology
- Energetic and detail-oriented
- At least 1-2 years office based experience
- Willingness to do a phone based role.
- Driving licence preferable but not required.
Benefits:
- 20 days holiday + 8 bank holidays
- Competitive commission
- Pension scheme
- On-site gym
